Any open questions?
Would you like to clarify open questions or find out more about us?
Dr. Volker Stadler
Customer and Sales
Executive Board Member
Co-Head BCB AG Market
will gladly call you back. Just fill in our contact form.
Certification
Certified quality at the highest level
“Payment transaction is a matter of trust. Trust in turn depends on the highest level of quality. Our commitment to quality is reflected in the satisfaction of our clients.” Our actively lived quality management with ongoing quality reporting creates transparency and a lever for improvements.
BCB-Services fulfil the highest quality standards. We scrutinise our services and processes regularly. These are certified by DQS in accordance with DIN EN ISO 9001:2008.
Professional risk- and quality management
BCB performs ongoing comprehensive Business Impact Analysis and Risk Identification Assessments. In addition BCB has its own Business Recovery Center, that is involved in the regular Business Continuity Plan exercises.
About 2,500 employees in 7 locations nationwide make sure that our service quality is steadily developing. Our central control station permanently monitors the service levels to assure our clients transparency and professional incident management.
